Frequently Asked
Questions
- Delivery times can vary based on location, shipping method, and carrier. Typically, it ranges from 1-2 days for expedited shipping to 5-7 days for standard shipping.
If you prefer to collect your order from a local store, check with the retailer for their specific store pickup policies and procedures.
Whether deliveries occur on weekends depends on several factors, including the carrier, the shipping method chosen, and the retailer’s policies.
- Yes, most carriers provide tracking numbers that allow you to monitor your package’s status in real-time.
If you need to change or cancel your order, the process typically depends on the retailer’s policies and the status of your order.
Act quickly and follow the retailer’s procedures to resolve the issue of receiving a damaged item. Most companies are willing to help you rectify the situation efficiently.

Ask us anything! Our customer service
team is here to help with
If you have an order question, product related questions, or need more information about our company, we would love to help.
You can fill out this form here, or email us directly using the links below.